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Carina D1 for Quest 3

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What to do if the mic is not picking up sound during calls on PrismXR Vega T1?

  1. Put the earbuds back into the charging case and close it
Put the earbuds back into the charging case and close the case, then take them out again again and try making another call.
  1. Restart your phone and reset the earbuds
Reset PrismXR Vega T1, reconnect it, and then try making a call.
  1. Setup the sound output
Choose PrismXR Vega T1 on your phone as the sound output if you pick up the call via the phone instead of the earbuds directly.
  1. Try with other devices
Please try with another device (phone/tablet/etc.) and see if the issue is the same.